Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of Slotozen Casino ("Service" or "Website"). By accessing, browsing, or using the Service, you agree to be bound by these Terms.

• Purpose of the Terms
  The purpose of these Terms is to establish a clear understanding between Slotozen Casino and its users regarding their rights, obligations, and responsibilities.
• Acceptance of Terms
  By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Account Registration

• Eligibility
  To register an account with Slotozen Casino, you must be at least 18 years old (or the minimum legal age in your jurisdiction) and provide accurate personal information.
• KYC and Verification Requirements
  Slotozen Casino may request additional documentation or verification to ensure compliance with anti-money laundering regulations and to verify your identity.

Deposits and Withdrawals

• Accepted Payment Methods
  The following payment methods are accepted: Visa, Mastercard, Neosurf, POLi, Bitcoin, Ethereum, USDT, Dogecoin, and Litecoin.
• Minimum and Maximum Limits
  Minimum deposit/withdrawal limits apply: $20 for bank transfers, $50 for cryptocurrency withdrawals.
• Processing Times and Fees
  Deposits are processed instantly. Withdrawals may take up to 5 days for bank transfers and 10–30 minutes for cryptocurrencies.
• Anti-Money Laundering Policy
  Slotozen Casino is committed to preventing money laundering and adheres to applicable regulatory requirements.

Bonuses and Promotions

• How Bonuses Are Credited
  Bonuses are credited to your account upon successful completion of the registration process, in accordance with the terms specified in each promotion.
• Wagering Requirements
  Wagering requirements apply: 35 times the bonus amount for slots, table games, and live dealer games. Specific requirements may vary depending on the promotion.
• Expiry and Abuse Clauses
  Bonuses expire after 30 days if not used in accordance with these Terms. Abuse of bonus offers may result in forfeiture.

Gameplay and Fairness

• RNG Usage
  The Service uses certified Random Number Generators (RNGs) to ensure fair and unbiased gameplay.
• Game Malfunctions
  In the event of a game malfunction, all affected bets will be voided and any winnings forfeited.
• Limits on Play and Responsible Gaming Tools
  Slotozen Casino provides responsible gaming tools, including self-exclusion options, deposit limits, wager limits, and session limits.

Responsible Gambling

• Self-Exclusion Options
  Users may request temporary or permanent self-exclusion by contacting customer support.
• Deposit, Wager, and Session Limits
  Users may set limits to support responsible gaming practices.
• Help and Support Links
  Slotozen Casino provides access to external organizations that support problem gamblers.

Prohibited Activities

• Bonus Abuse
  Abuse of bonus offers or attempts to manipulate promotions is strictly prohibited.
• Fraud, Collusion, or Manipulation
  Fraudulent activities, collusion, or manipulation will result in account suspension and may lead to legal action.
• Use of Bots or Automated Systems
  The use of bots, scripts, or automated systems to interact with the Service is strictly prohibited.

Account Suspension and Closure

• Voluntary Account Closure
  Users may request closure of their accounts at any time by contacting customer support.
• Breach of Terms
  Slotozen Casino reserves the right to suspend or close accounts found in breach of these Terms, without prior notice.
• Inactivity and Dormant Accounts
  Accounts that remain inactive for an extended period may be subject to dormancy fees in accordance with applicable laws.

Privacy and Data Protection

• Information Collected
  Slotozen Casino collects personal data to deliver services and comply with legal obligations.
• Use and Storage of Personal Data
  Personal data is securely stored and access is restricted to authorized personnel only.
• GDPR Compliance
  Where applicable, Slotozen Casino complies with the General Data Protection Regulation (GDPR), ensuring user rights and protections are upheld.

Limitation of Liability

• Losses
  Slotozen Casino is not liable for losses arising from system errors, third-party actions, or other unforeseen circumstances.
• System Errors
  In the event of a system error, Slotozen Casino will take reasonable measures to rectify the issue and restore fair gameplay.
• Third-Party Links
  The Service may contain links to third-party websites. Slotozen Casino accepts no responsibility for their content or practices.

Amendments and Updates

• Right to Modify the Terms
  Slotozen Casino reserves the right to amend these Terms at any time, without prior notice.
• Notification of Changes
  Any changes will be published on the Website. It is your responsibility to review these Terms regularly.